{"id":1822,"date":"2018-04-24T21:11:12","date_gmt":"2018-04-24T19:11:12","guid":{"rendered":"https:\/\/www.welcomehotels.ch\/welcome-inn\/stornierungsbedingungen\/"},"modified":"2021-11-25T09:54:11","modified_gmt":"2021-11-25T09:54:11","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.welcomehotels.ch\/welcome-inn\/en\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1' class='avia-section main_color avia-section-default avia-no-shadow avia-full-stretch av-section-color-overlay-active avia-bg-style-scroll    av-minimum-height av-minimum-height-50 container_wrap fullsize' style = 'background-repeat: no-repeat; background-image: url(https:\/\/www.welcomehotels.ch\/welcome-inn\/wp-content\/uploads\/sites\/11\/2018\/05\/stornierungsbedingungen-hotel-stuecki-basel-welcome-hotels-052018-slider.jpg);background-attachment: scroll; background-position: center center; ' data-section-bg-repeat='stretch' ><div class='av-section-color-overlay-wrap'><div class='av-section-color-overlay' style='opacity: 0.3; background-color: #000000; '><\/div><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1822'><div class='entry-content-wrapper clearfix'>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><\/div><div id='booking_widget_hotels' class='av-layout-grid-container entry-content-wrapper main_color av-flex-cells    booking_startseite_all container_wrap fullsize'   >\n<div class=\"flex_cell no_margin av_one_full    av-zero-padding \" style='vertical-align:top; padding:0px; '><div class='flex_cell_inner' ><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" >\n<div id=\"booking_form_all\">\n<link rel=\"stylesheet\" href=\"https:\/\/www.welcomehotels.ch\/welcome-inn\/wp-content\/themes\/welcomehotels\/css-assets\/theme-jquery-ui.css\">\n<script src=\"https:\/\/www.welcomehotels.ch\/welcome-inn\/wp-content\/themes\/welcomehotels\/js-assets\/jquery-ui.min.js\"><\/script>\n\n <script type=\"text\/javascript\" src=\"https:\/\/www.welcomehotels.ch\/welcome-inn\/wp-content\/themes\/welcomehotels\/js\/booking\/jquery.ui.datepicker-en-GB.js\"><\/script>\t \t\n<link rel=\"stylesheet\" href=\"https:\/\/www.welcomehotels.ch\/welcome-inn\/wp-content\/themes\/welcomehotels\/css-assets\/t-datepicker.css\">\n<script src=\"https:\/\/www.welcomehotels.ch\/welcome-inn\/wp-content\/themes\/welcomehotels\/js-assets\/t-datepicker.min.js\"><\/script>\n\n\n<script>\nvar linker;\nvar output;\nfunction crateNewUrl(url) {\nreturn function(tracker) {\nwindow.linker = window.linker || new window.gaplugins.Linker(tracker);\nvar trackers = ga.getAll();\nif(trackers.length) {\nvar uaLinker = new window.gaplugins.Linker(trackers[0]);\noutput = uaLinker.decorate(url);\n}\n};\n}\n<\/script>\n\t\n\n\t\n<script type=\"text\/javascript\">\nfunction go_to_url(url) {\n\t\n\t\nvar str_hotel = jQuery(\"#hotel\").val();\t\n\t\n\t\n\t\n\t\n if (str_hotel == '#') {\n    alert('Please chosse a hotel!');\n\treturn false;\n}\n\t\n\t\t\n\t\nvar str_anreise = jQuery(\".t-input-check-in\").val();\t\nvar anreise_parts = str_anreise.split('-');\nvar getAnreise = anreise_parts[1] + '\/' + anreise_parts[2] + '\/' + anreise_parts[0];\n\t\t\nvar str_abreise = jQuery(\".t-input-check-out\").val();\nvar abreise_parts = str_abreise.split('-');\nvar getAbreise = abreise_parts[1] + '\/' + abreise_parts[2] + '\/' + abreise_parts[0];\t\n\t\t\t\nvar personen = jQuery(\".select_booking_persons select\").val();\nvar hotelid = '97536';\t\nvar languageid = '1';\t\n\t\nurl = 'https:\/\/reservations.welcomehotels.ch\/bookings.jsp?hotelId=' + hotelid + '&languageid=' + languageid + '' + '&Adults=' + personen + '&DateIn=' + getAnreise + '&DateOut=' + getAbreise;\n\n\t\nif(window.ga) {\nga(crateNewUrl(url));\nwindow.open(output);\n}\nelse\n{\nwindow.open(url);\n}\nreturn true;\n_gaq.push(['_link',url]);\n}\n\n<\/script>\t\n\t\n\n\n<script>\njQuery(document).ready(function() {\n\tjQuery('.t-datepicker').tDatePicker({\n\t\tautoClose:true,\n\t\tdurationArrowTop:200,\n\t\tlimitDateRanges:360,\n\t\tnumCalendar:2,\n\t\ticonArrowTop: false,\n\t\ttoDayShowTitle: true,\n\t\tdateRangesShowTitle: true,\n\t\tdateRangesHover: true,\n\t\ttoDayHighlighted: true,\n\t\ticonDate: '',\n\t\tshowDateTheme: 'dd-mm-yyyy',\n\t\ttitleToday: \"Today\",\n\t\ttitleDateRange: \"Night\",\n\t\ttitleDateRanges:\"Nights\",\n\t\ttitleCheckIn: \"ARRIVAL\",\n\t\ttitleCheckOut: \"DEPARTURE\",\n\t\ttitleDays: ['Mo','Tu','We','Th','Fr','Sa','Su'],\n\t\ttitleMonths: ['January','February','March','April','May','June','July','August','September','October','November','December']\n\t});\n\n});\n<\/script>\t\n\t\n\n\n\n<form name=\"hotel_check\" method=\"get\" action=\"\/de\/allegra\/bookonline\/\">\n<div class=\"table_content coporate_booking\">\n\t\n\t\n<div id=\"buchungsmaske_all_hotels\">\n\t<div class=\"buchungsmaske_spalte buchungsmaske_spalte_hotel_name\">\n\t\tHotel Welcome Inn\n\n\n\n\n<span class=\"star blue\">&#9733;<\/span><span class=\"star blue\">&#9733;<\/span><span class=\"star blue\">&#9733;<\/span>\n\n\n\n\n\t<\/div>\n\t\n\t<div class=\"t-datepicker buchungsmaske_spalte\">\n\t\t<div class=\"t-check-in datefield\"><\/div>\n\t\t<div class=\"t-check-out datefield\"><\/div>\n\t<\/div>\n\n\n\t<div class=\"buchungsmaske_spalte\">\n\t\t<div class=\"select_booking_persons\">\n\t\t\t<select name=\"personen\" class=\"br\" size=\"1\">\n\t\t\t<option value=\"1\">1 PERSON<\/option>\n\t\t\t<option value=\"2\">2 PEOPLE<\/option>\n\t\t\t<option value=\"3\">3 PEOPLE<\/option>\n\t\t\t<option value=\"4\">4 PEOPLE<\/option>\n\t\t\t<option value=\"5\">5 PEOPLE<\/option>\n\t\t\t<option value=\"6\">6 PEOPLE<\/option>\n\t\t\t<option value=\"7\">7 PEOPLE<\/option>\n\t\t\t<option value=\"8\">8 PEOPLE<\/option>\n\t\t\t<option value=\"9\">9 PEOPLE<\/option>\n\t\t\t<option value=\"10\">10 PEOPLE<\/option>\n\t\t\t<\/select>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<a href=\"javascript:void(0)\" onclick=\"go_to_url('\/de\/default\/bookonline\/'); document.hotel_check.reset()\"><div class=\"buchungsmaske_spalte booking_button\"><span>BOOK NOW<\/span><\/div><\/a>\n<\/div>\t\n\n<\/div>\n<\/form>\n<\/div>\n\n\n\n\n\n\n<\/div><\/section>\n<\/div><\/div>\n<\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='section_details' class='avia-section main_color avia-section-default avia-no-shadow avia-bg-style-scroll    container_wrap fullsize' style = 'background-image: '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1822'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_two_third  flex_column_div av-zero-column-padding first   \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><p><div style='padding-bottom:10px; font-size:40px;' class='av-special-heading av-special-heading-h1  blockquote modern-quote   av-inherit-size '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >Cancellation Policy<\/h1><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div><br \/>\n<div style='padding-bottom:10px; font-size:24px;' class='av-special-heading av-special-heading-h2  blockquote modern-quote   av-inherit-size '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Please note our different cancellation conditions<\/h2><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p><strong>Single Reservations<\/strong><\/p>\n<p>If you have reserved by telephone, through our website or by e-mail, the following conditions apply:<\/p>\n<p>Individual bookings can be cancelled on the day of arrival until 04:00 pm without any costs (not including special offers). After 04:00 pm we charge a no-show fee equal to 80% of your first night&#8217;s room rate.<\/p>\n<p><strong>Group Reservations<\/strong><\/p>\n<ul>\n<li>More than two months before the date your arrival<\/li>\n<li>Free Cancellation<\/li>\n<li>Until 30 days before the date of your arrival<\/li>\n<li>No-show fee equal to 50% of your first night&#8217;s room rate<\/li>\n<li>Less than 30 days before the date of your arrival<\/li>\n<li>No-show fee equal to 100% of your first night&#8217;s room rate<\/li>\n<\/ul>\n<p>If you would like to cancel your reservation, please call us on +41 44 804 75 75 or send us an <a href=\"mailto:welcomeinn@welcomehotels.ch\">e-mail<\/a>.<\/p>\n<p><strong>External Booking Channel<\/strong><\/p>\n<p>If you booked using an external Booking Channel, you can <strong>only<\/strong> cancel your booking through the same service and subject to the conditions of that service.<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   hotel_details \" style='margin-top:0px; margin-bottom:0px; background: #edf9fd; background-color:#edf9fd; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock direktbuchung av_inherit_color '  style='color:#5e452c; '  itemprop=\"text\" >\n\n\t\n\t\n<p style=\"text-align: center;\"><b>Why booking directly pays off:<\/b><\/p>\n<ul>\n<li>\u00a0Best price guarantee \u2713<\/li>\n<li>\u00a0No hidden fees\u00a0\u2713<\/li>\n<li>\u00a0Free Cancellation until 04.00 pm<br \/>\non the day of arrival \u2713<\/li>\n<\/ul>\n<div class=\"clean_safe\"><\/div>\n\n\n\n\n\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3' class='avia-section main_color avia-section-default avia-no-shadow avia-bg-style-scroll   container_wrap fullsize' style = 'background-image: '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1822'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_fourth  flex_column_div av-zero-column-padding first  \" style='border-radius:0px; '><\/div><div class=\"flex_column av_one_half  flex_column_div    \" style='padding:50px 0px 0px 0px ; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><div class=\"av-special-heading av-special-heading-h3 blockquote modern-quote modern-centered avia-builder-el-47 el_after_av_textblock el_before_av_hr av-inherit-size \" style=\"padding-bottom: 10px;font-size: 24px\">\n<h3 class=\"av-special-heading-tag \">How to find our hotel in Kloten, near Zurich Airport<\/h3>\n<div class=\"special-heading-border\">\n<div class=\"special-heading-inner-border\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n<div style=' margin-top:0px; margin-bottom:0px;'  class='hr hr-custom hr-center hr-icon-no   '><span class='hr-inner   inner-border-av-border-fat' style=' width:80px; border-color:#020202;' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center\"><p style=\"text-align: center\">Hotel Welcome Inn &#8211;\u00a0welcome\u00a0hotels<br \/>\nHolbergstrasse 1<br \/>\nCH-8302 Kloten<\/p>\n<\/p>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_fourth  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='fullwidth' class='avia-section main_color avia-section-no-padding avia-no-shadow avia-bg-style-scroll    container_wrap fullsize' style = 'background-image: '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1822'><div class='entry-content-wrapper clearfix'>\n<div class='avia-builder-widget-area clearfix '><div id=\"avia_google_maps-3\" class=\"widget clearfix avia_google_maps\"><div class=\"av_gmaps_widget_main_wrap av_gmaps_main_wrap\"><div id='av_gmap_0' class='avia-google-map-container avia-google-map-widget av_gmaps_show_unconditionally av-no-fallback-img' data-mapid='av_gmap_0' style=' height: 700px; width: 100%;'><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5' class='avia-section main_color avia-section-default avia-no-border-styling avia-bg-style-scroll    container_wrap fullsize' style = 'background-image: '  ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1822'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_fourth  flex_column_div av-zero-column-padding first  \" style='border-radius:0px; '><\/div><div class=\"flex_column av_one_half  flex_column_div    \" style='padding:50px 0px 0px 0px ; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><div class=\"av-special-heading av-special-heading-h3 blockquote modern-quote modern-centered avia-builder-el-47 el_after_av_textblock el_before_av_hr av-inherit-size \" style=\"padding-bottom: 10px;font-size: 24px\">\n<h3 class=\"av-special-heading-tag \">Contact our Hotel Welcome Inn Team in Kloten near Zurich Airport!<\/h3>\n<div class=\"special-heading-border\">\n<div class=\"special-heading-inner-border\"><\/div>\n<\/div>\n<\/div>\n<\/div><\/section><br \/>\n<div style=' margin-top:0px; margin-bottom:0px;'  class='hr hr-custom hr-center hr-icon-no   '><span class='hr-inner   inner-border-av-border-fat' style=' width:80px; border-color:#020202;' ><span class='hr-inner-style'><\/span><\/span><\/div><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: center\"><p style=\"text-align: center\">For any questions about our hotel or our special offers, please write to us &#8211; we look forward to hearing from you!<\/p>\n<\/p>\n<\/div><\/section><br \/>\n<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f2364-o1\" lang=\"de-DE\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/welcome-inn\/en\/wp-json\/wp\/v2\/pages\/1822\/#wpcf7-f2364-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2364\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2364-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"wps-form\">\n<div class=\"wps-form-row\">\n<div class=\"wps-form-column\">\n            <span class=\"wpcf7-form-control-wrap nachname\"><input type=\"text\" name=\"nachname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"SURNAME\" \/><\/span>\n        <\/div>\n<div class=\"wps-form-column\">\n            <span class=\"wpcf7-form-control-wrap vorname\"><input type=\"text\" name=\"vorname\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"FIRST NAME\" \/><\/span>\n        <\/div>\n<\/div>\n<div class=\"wps-form-row\">\n<div class=\"wps-form-column\">\n            <span class=\"wpcf7-form-control-wrap betreff\"><input type=\"text\" name=\"betreff\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"SUBJECT\" \/><\/span>\n        <\/div>\n<div class=\"wps-form-column\">\n            <span class=\"wpcf7-form-control-wrap email\"><input type=\"email\" name=\"email\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-MAIL\" \/><\/span>\n        <\/div>\n<\/div>\n<\/div>\n<div class=\"wps-form-row\">\n    <span class=\"wpcf7-form-control-wrap message\"><textarea name=\"message\" cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"MESSAGE\"><\/textarea><\/span>\n<\/div>\n<p><label><br \/>\n<span id=\"wpcf7-662eb888d6739-wrapper\" class=\"wpcf7-form-control-wrap link-wrap\" style=\"display:none !important; visibility:hidden !important;\"><label for=\"wpcf7-662eb888d6739-field\" class=\"hp-message\">Please leave this field empty.<\/label><input id=\"wpcf7-662eb888d6739-field\"  class=\"wpcf7-form-control wpcf7-text\" type=\"text\" name=\"link\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span><\/label><br \/>\nBy sending the contact form, you declare your agreement with the use of your data to process your request. You can refer to the Data Privacy Declaration for more information and retraction instructions.<\/p>\n<p><span class=\"wpcf7-form-control-wrap checkbox-datenschutz\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><input type=\"checkbox\" name=\"checkbox-datenschutz[]\" value=\"I accept the data privacy terms.\" \/><span class=\"wpcf7-list-item-label\">I accept the data privacy terms.<\/span><\/span><\/span><\/span><\/p>\n<div align=\"center\"><input type=\"submit\" value=\"SEND MESSAGE\" class=\"wpcf7-form-control wpcf7-submit\" \/><\/div>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>\n<\/div><\/section><\/p><\/div><div class=\"flex_column av_one_fourth  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '><\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v18.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cancellation Policy - Hotel Welcome Inn Zurich Airport | welcome hotels<\/title>\n<meta name=\"description\" content=\"Individual bookings can be cancelled on the day of arrival until 4 pm without any costs. 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