Cancellation Policy
Please note our different cancellation conditions
Single Reservations
If you have reserved by telephone, through our website or by e-mail, the following conditions apply:
Individual bookings can be cancelled on the day of arrival until 04:00 pm without any costs (not including special offers). After 04:00 pm we charge a no-show fee equal to 80% of your first night’s room rate.
Group Reservations
- Free Cancellation
Until 30 days before the date of your arrival - More than two months before the date your arrival
No-show fee equal to 50% of your first night’s room rate - Less than 30 days before the date of your arrival
No-show fee equal to 100% of your first night’s room rate
If you would like to cancel your reservation, please call us on +41 44 804 44 45 or send us an e-mail.
External Booking Channel
If you booked using an external Booking Channel, you can only cancel your booking through the same service and subject to the conditions of that service.
Why booking directly pays off:
- Best price guarantee ✓
- No hidden fees ✓
- Free cancellation until 04:00 pm
on the day of arrival✓
How to find our hotel in Kloten, near Zurich Airport
Hotel Allegra Lodge – welcome hotels
Hamelirainstrasse 5
CH-8302 Kloten
Contact our Hotel Allegra Lodge Team in Kloten near Zurich Airport!
For any questions about our hotel, our restaurant, or conference and banqueting facilities, please write to us – we look forward to hearing from you!
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